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Privacy notice

This privacy notice tells you what to expect us to do with your personal information.

 

Contact details

Email: hello@nourishedbydeb.co.uk

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What information we collect, use, and why

We collect or use the following personal information to provide direct healthcare:

  • Name, address and contact details

  • Gender

  • Date of birth

  • Health information (including medical conditions, allergies, medical requirements and medical history)

  • Information about care needs (including disabilities, home conditions, dietary requirements and general care provisions)

  • Test results (including psychological evaluations, scans, bloods, x-rays, tissue tests and genetic tests)

  • Payment details (including card or bank information for transfers and direct debits)
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Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access

  • Your right to rectification 

  • Your right to erasure 

  • Your right to restriction of processing 

  • Your right to object to processing 

  • Your right to data portability

  • Your right to withdraw consent

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

Our lawful basis for the collection and use of your data

Our lawful bases for collecting or using personal information to provide direct healthcare are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • we’re collecting or using the information because it benefits the person, without causing an undue risk of harm to anyone.

Where we get personal information from

  • Directly from you
     

How long we keep information

All records kept by Nourished by Deb will be kept for 5 years, or as long as the person remains an active client.

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Duty of confidentiality

We are subject to a common law duty of confidentiality. However, there are circumstances where we will share relevant health and care information. These are where:

  • you’ve provided us with your consent (we have taken it as implied to provide you with care, or you have given it explicitly for other uses);

  • we have a legal requirement (including court orders) to collect, share or use the data;

  • on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);

  • If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or

  • If in Scotland – we have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny process.

 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. https://www.ico.org.uk/make-a-complaint

 

Nourished by Deb is registered with the Information Commissioner’s Office (ICO) as a data controller and collects data for a variety of purposes. A copy of the registration is available through the ICO website (search by business name).

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Last updated 14 November 2024

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